[FIX]: There Was a Problem Sending the Command to the Program Excel error on Windows 7/8 & 10 UPDATED

Are you the one getting error message “There was a problem sending the command to the program Excel” in Windows 8/7, then this article is for you! Here learn the complete information about the error and fixes to troubleshoot there was a problem sending the command to the program Excel 2007, 2010, 2013 & 2016 error.

Microsoft Excel is undoubtedly a very important application of Microsoft Office suite, but this is also very crucial and a minor mistake can corrupt the entire Excel workbook. There are many errors encountered by Excel users from time to time and the Excel there was a problem sending the command to the program error is one of them 

Fix Excel Error “Problem Sending The Command To The Program”


Well, the error there was a problem sending the command to the program is common and is not limited to any particular Windows versions. The Windows 7, 8, 8.1 and 10 users are reporting the error there was a problem sending the command to the program in Excel 2007, 2010, 2013 & 2016.

Windows refers Dynamic Data Exchange commands (DDE) to Microsoft Office apps but the operating system fails in connecting with the application and this prompts the Excel error message.

Despite this, the Excel problem sending command error also appears while trying to open web links from an email program or internet links. It doesn’t whatever the reason is, you can fix it by following the fixes given below, but first, have a look at other causes that may trigger the Excel error An error occurred when sending commands to the program.


Possible Reasons Leading to the Error:


The error mainly occurs when you try to open an MS Excel file with double click on while opening it with a right click.

  • Due to making use of the third part add-ins/ applications
  • Corruption or defects in the Excel application
  • Adding too many add-ins to the program and as well the corrupt add-in
  • Due to hard disk failure
  • Corruption of the Microsoft Office Program

These are some of the common reasons responsible for the Excel error there was a problem sending the command to the program Excel 2013 error.


How to Fix There was a Problem Sending the Command to the Program Error


Method 1: Utilize Dynamic Data Exchange (DDE)


  • Open MS Excel 2010 and click on Option as it is shown in the image below.
  • Go to Advanced tab option and go to Bottom and in the Search Box type in “Ignore other applications that use Dynamic Data Exchange (DDE)”
  • And then uncheck the Box.

If you are using an old version of MS Office 2003, then go to Tools and then go to Options. Then go to General tab and then uncheck the box “Ignore other applications that use Dynamic Data Exchange (DDE)”.


Method 2: Disable “Run as Administrator” option:


It is found that Run as administrator option causes the error Excel there was a problem sending the command to the program. So, here it is recommended to disable the run as administrator option.

Follow the steps to disable it:

  • Right-click on Excel icon > choose properties
  • Choose the Compatibility tab > uncheck the option “Run as administrator”.
  • Click Ok to apply the changes to fix the error.

Now check if the error is resolved and you are able to open corrupt Excel workbook. 

Method 3: Uncheck Compatibility Mode and Privilege Level


Now look for the shortcuts of Excel files and see that the boxes under compatibility mode i.e, Run this program in compatibility for and run this program as an administrator are unchecked.

If it is not unchecked or if you do not have any idea how to uncheck it then follow the below-mentioned methods to uncheck them:

  • Just right click the excel shortcut icon and then click on the Properties option.
  • Then go to the Compatibility Mode tab.
  • Now uncheck both the boxes “this program in compatibility” and “run this program as an administrator”.

If by following the above method does not fix your issue then follows the below solution:

Microsoft has also launched Fix It solutions to help fix this problem:

  • For Windows 8 user:

Download Microsoft Fix it 20074.

  • For Windows 7, Windows Vista, Windows XP and for other windows users

Download Microsoft Fix it 50392 to fix this problem.

If you are encountering this error messages while using Microsoft Excel file, the use Microsoft Fix It KB21149. This kit will automatically uncheck the boxes to ignore other applications that use Dynamic Data Exchange (DDE) setting.


Method 4: Repair Office Program


Many users had confirmed that the error there was a problem sending the command to the program occurred due to the corruption of the Microsoft Office or the Office installation is corrupted or damaged.

So, here follow the steps to repair MS Office programs.

  • Go to Start and in Search box > type Programs and Features > press Enter
  • And click on Office program that causes the error or on entire Office Pack > choose Change

  • Now click Repair> Continue 

Now restart your Windows OS and check if the error is resolved or not. If not then simply reinstall Office, you can simply uninstall it from Control Panel. But it is recommended to make use of the uninstaller software as this removes any application completely from the system with all its files and registry entries.

Use the Revo Uninstaller to remove any problematic program completely, so that the leftover won’t interfere with your Windows system.

Hope this helps you to repair corrupt Excel file.


Method 5: Uninstall Office Viewer:


It is found that the Office Viewer is causing the issue. So if you have installed Office Viewer additionally to Microsoft Office, then you need to uninstall it.

If you are using an older version of Office Viewer with a newer version of MS Office it will cause the Excel error while opening the Excel file.


Method 6: Check the COM Add-ins:


Try disabling the COM Add-ins in many cases this is causing an error occurred in sending the command to the application error to the users. So check if you have installed the COM add-ins then try disabling it.

Follow the steps to do so:

  • Open Excel file > File >Options
  • Click on Add-ins > click Manage at the bottom > choose COM Add-ins and hit the GO button.
  • Then restart the Excel file and check if this helps you to solve the error.

However if still, you are getting the error then repeat the above steps > choose different Add-ins.

After that uncheck all the Add-ins and check if the issue is resolved. If Yes, then check which add-in causes the same issue and remove the particular add-in and you are able to recover corrupt Excel file data 


Automatic Solution: MS Excel Repair Tool


If you are still facing the Excel error message there was a problem sending the command to the program, then you can try to fix this error by using MS Excel Repair Tool, as it is specifically designed to fix any kinds of errors no matter which Windows operating system you are using it is compatible with all Windows OS.

With this, you can easily restore data including the charts, worksheet properties cell comments, and other data. This unique tool repairs multiple Excel files at once and recovers the entire data in the preferred location. It is easy to use and supports all Excel version.

* Free version of the product only previews recoverable data.

Steps to Utilize MS Excel Repair Tool:





Hope the given solutions work to fix “There was a problem sending the command to the program” Excel 2013 error.

There are plenty of errors that interrupt users from time to time. Some of them are fixed easily whereas some are complex and can’t be easily solved.

This is why we recommended to backup of the Excel data regularly to overcome unexpected situations just like the above.

In such a situation, you can run the MS Excel Repair to fix Excel file corruption and restore Excel data with ease.

Additionally, if you have any questions concerning the ones presented, do tell us in the comments section below or you can also visit our Repair MS Excel Ask Question

Good Luck!!!

[FIX]: There Was a Problem Sending the Command to the Program Excel error on Windows 7/8 & 10 UPDATED
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[FIX]: There Was a Problem Sending the Command to the Program Excel error on Windows 7/8 & 10 UPDATED
Fix Excel error there was a problem sending the command to the program in Windows 7/8 & 10 using DDE application, uncheck the compatibility mode, turn off add-ins, etc. & make your Excel error-free…
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Priyanka is an entrepreneur & content marketing expert. She writes tech blogs and has expertise in MS Office, Excel, and other tech subjects. Her distinctive art of presenting tech information in the easy-to-understand language is very impressive. When not writing, she loves unplanned travels.