Troubleshoot crashing and issues  of MS excel 2013 and 2016

Are you facing problem while using MS Excel 2016? Are you unable to troubleshoot the problems related to Excel? Is your Excel has become unresponsive? How can these issues of Excel be fixed? The solution to fix these problems has been mentioned in this blog.

When you are using your Microsoft excel, you may find that it has stopped working, freezes, crashes, or hangs. Generally they are caused due to several things. And you may also get the following error message on the screen:

Excel is not responding.
Excel has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Manual steps to fix the issue related to MS Excel 2013, 2016


Here are the lists of Steps that by which you can fix the error in Excel.

Step 1: Verify and install the latest updates


MS Excel can run successfully on Windows 10, Windows 8 or 8.1, Windows 7 or Windows Vista. Windows frequently release the update, if you have set the Windows Update as automatically download and install recommended updates, then, in that case, it will automatically install all the updates, in this way it fixes the file in Excel by replacing the obsolete file from the system. In this way, the excel file can be repaired. If you are still facing the problem then, in that case, follow the next step.

Step 2: Open Excel in the Safe Mode


In this case, you have to restart the system in Safe Mode. In this case it bypasses some functions and settings like the xlstart folder, changed toolbars, Excel add-ins, and alternative startup location. If you are able to open the Excel in Safe mode then, in that case, the problem is related to excel startup folder. In this case from the startup folders, you have to temporarily remove any files, and then try to start Excel.

  1. Search xlstart folders in the hard drive. From these folders move any files to a temporary location and track where they came from.
  2. While startup, open all files under File Options Advanced General, then look for a path. From that location temporarily remove any files one by one.
  3. Now start Excel.

If the Excel starts, then remove the problem file by replacing the files one at a time.

Step 3: Check whether the issue is related to COM add-ins 


Generally the COM add-ins are saved as .xla, .xlam, or .xll files. While installing it requires DLLs and registry keys. It has been seen that the add-ins in Excel are not compatible with the newer version and may result in crashing Excel. Generally COM add-ins are disabled in Safe Mode if you are able to open excel in safe mode, and then this add-in has to be disabled. It can be disabled in the following ways.

  1. Select File Options Add-ins.
  2. Change the Manage dropdown to COM add-ins at the bottom of the dialog box, and then choose Go.
  3. Unmark the checkbox for any enabled COM add-ins. And then select OK.

If you are still facing the problem then follow the next step.

Step 4: Antivirus software may conflict with Excel 


Sometimes it has been seen that antivirus is interfering with Excel and is responsible for performance issue. In order to check whether this issue is related to antivirus software, you have to disable the antivirus and then try to open excel file. If it is a success then, in that case, antivirus software is responsible for this issue. In such cases, you have to contact the antivirus service provider in order to fix the intervention of the software with Excel.

If you are unable to fix the problem with the above-mentioned methods in Microsoft Excel 2013 and Microsoft Excel 2016 then, in that case, it can be fixed by using Excel Repair Tool. It is a professional tool that can fix the inaccessible excel file or the excel file that cannot be opened in an easy way. Using this software, you can also restore all corrupt excel file and at the same time recover everything which include worksheet properties, charts, cell comments, and other data. It recovers complete text as well as other data of the file. And without modifying the original format, it restores them.


Simple steps to fix excel file issues


Step 1: To start the process, download and install MS Excel repair Tool and then select “OK” button.


Step 2:By clicking on “Select file”button, select the corrupt .xls or .xlsx file. In order to search a .xls or .xlsx file in specific folder click on “Select folder”. In a particular drive in order to search a .xls or .xlsx file click on the “Search file” button.


Step 3: After selecting the corrupt file click on “Scan” button to begin the scanning process.


Step 4: You can see the scanning process is in progress


Step 5: After the scanning is finished, you can preview your corrupt file from the right panel.


Step 6: Hit on the “repair” button to begin the repair process.


Step 7: Select the desired location to save the repaired excel file and after that hit on “OK”.




So if you are unable to open the excel file or the excel file is crashing, freezing, hanging then in that case, it can be fixed by following the steps mentioned above. If you are finding the above mentioned steps complicated, you can also use Excel Repair Tool to fix the issue. Moreover using this software is very easy.

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Troubleshoot crashing and issues of MS excel 2013 and 2016