[8 Fixes] Microsoft Excel has Stopped Working Error

Does your Excel workbook frequently show Microsoft Excel has stopped working error? Due to this, you are unable to perform any task on your Excel sheet.

Usually, this Excel stopped working issue arises when the workbook contains lots of data or complex calculations. But apart from this, there are many responsible reasons which impart to this Excel not working error.

Well, to know about all the possible reasons or how to fix Excel has stopped working error, you need to completely go through this post.

Best Software To Fix Excel Stopped Working Error

Chances are high that your Excel file has stopped working because of the occurrence of some corruption issue in it. So to deal with this, you should try an expert’s recommended solution i.e MS Excel Repair Tool.

It is a special tool that is specifically designed to repair such kinds of files so that one can easily continue to work on that file. This repair tool searches for .xls files in the folder specified by the user. The file which is found to be corrupted will create a preview in the Excel Repair window.

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* Free version of the product only previews recoverable data.

Some quality features of this tool:

  • The interface is very simple, with a large toolbar of buttons to add files or folders to the application.
  • With this software, you can repair your corrupted Excel file.
  • It can easily restore all corrupt Excel files and also recover everything which includes cell comments, charts, worksheet properties, and other related data.
  • The corrupted Excel file can be restored to a new blank Excel file.
  • It has the ability to recover the complete data from the file and restore them even without modifying original formatting.

Steps to Utilize MS Excel Repair Tool:

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What My Excel Has Stopped Working?

Following are some most responsible reasons for Excel stopped working error.

Reason 1# Installing Excel Update KB3118373

Excel not working issue mostly seen to be encountered by the user who all have installed Excel Update KB3118373.

Reason 2# Outdated Excel Application

If your Excel application is too outdated then also you will get issues like freezing, crashing, or not working.

Reason 3# Faulty Add-Ins

Though add-ins make working easier in excel applications sometimes it starts making confliction with the application.

Reason 4# Problematic Macros

Sometimes inconsistent or problematic macro prevents the proper functioning of Excel applications.

Reason 5# Virus Intervention And Antivirus Confliction With Excel

If your system is having outdated antivirus software then it becomes too easy for any virus to get into your PC. So there are chances that due to virus intervention your Excel file may get corrupt and thus it stopped working as well.

Sometimes antivirus software confliction with the Excel program also leads to generate such kind of issue.

Reason 6# Corrupt MS Office Installation

The corrupted MS Office suite also leads to an Excel not working error.

How To Fix Excel Has Stopped Working Error?

Here I have listed down some best fixes to resolve Excel Has Stopped Working Error.

1: Start MS Excel in Safe Mode
2: Disable Faulty Add-ins
3: Check for Antivirus Conflicts
4: Repair MS Office
5: Keep your Windows Updated
6: Recompile Macros
7: Ensure Excel Is Not Used By Any Other Process
8: File Is Created By 3rd Party App

Solution 1# Start MS Excel In Safe Mode

This is the first solution to fix the error, try to run the excel file in safe mode to do follow the steps:

  • Press Windows+ R to open the command prompt or open from the Run option in the Start Menu.
  • Then in the command prompt type exe/safe to open the MS Excel in the safe mode.

  • After that press, the Ctrl button > open Excel file is another option to use the safe mode.

Hope this will help you but if not then try the second solution.

Solution 2# Disable Faulty Add-ins

Follow the steps to check Add-ins:

  • Go to the File Menu > click on the Excel Options.
  • Then in the Excel Options window, Add-ins option is available on the left-hand side.
  • Here you can see the list of the Active Application Add-ins. Every add-in has its name location and Type mentioned in the list. In this example, the Type of this Add-in is COM Add-in.

  • Next, go to the Manage option, available at the bottom, and set COM Add-ins > click on the GO button.

  • A COM Add-Ins dialog box will appear on the screen > then in the above image, uncheck the first checked option > and click OK button.

Hope that after completing the whole process you are able to open the Excel file without any error.

Solution 3# Check For Antivirus Conflicts

It is seen that antivirus confliction can also cause the Excel has stopped working error message. So here try to fix antivirus confliction, remove the entire antivirus program integration with Excel. Well while doing this here you need to remove the entire add-ins of the antivirus program from the Excel application.

Apart from that also check if your antivirus is outdated then try updating it as this might hamper the Microsoft office application and eventually Excel also.

Solution 4# Repair MS Office

It is seen that MS office conflict is also creating the issue so here try to repair it to fix the issue. Follow the steps:

  • Go to Control panel > select the Microsoft Office from the list.
  • And go to the command prompt and type appwiz.cpl and press Enter.

  • Click on the Change option

Note: When you click on the Change option then an office window appears on the screen. Select Quick Repair option > click on the Repair button > now you can see the repairing process starts.

  • When the repairing process completes a confirmation message appears on the screen > click on the Close button and open the Excel file.

Please Note: The given steps are for the MS Office 2013 application, it might happen some of the steps are different as per your Excel version.

Solution 5# Keep Your Windows Updated

Well, it is also found that the outdated windows system also causes the issue. So, if any latest updates are available on the web then update your application with the latest update. It is always good to keep your operating system updated with the latest update this keeps the system healthy. Follow the steps to do so:

  1. Click on the Start button > go to the Control Panel.
  2. And click System and Security.
  3. Then at the Windows Update option > click on Turn automatic updating on or off.
  4. Next, select Install updates automatically (recommended) option or Check for updates but let me choose whether to download and install them option.

Solution 6# Recompile Macros

This is the last manual solution that you can try if none of the manual solutions works for you. Here you need to check for the problematic macros as some users have confirmed due to macros they are getting Excel stops working errors.

Well, this doesn’t mean you need to stop using them. Here check out how you make use of the Macros to avoid the Excel has stopped working error:

Follow the steps to do so:

  • Start Excel > click on Developer > Visual Basic.

Recompile Macros 1

  • And go to Tools > Options.

Recompile Macros 2

  • As the Options window opens > under the General tab > clear the ‘Compile on Demand’.

Recompile Macros 3

  • Then in the Project navigation pane > right-click Module > choose ‘Insert’ for inserting a new module.

Recompile Macros 4

  • After that save your spreadsheet > exit the Excel application

So this is it and the next time when you make use of the macros, the Microsoft Excel has stopped working error message will not appear.

Solution 7# Ensure Excel Is Not Used By Any Other Process

If your Excel application is already opened by another process or program at that time it’s quite common to encounter Excel not responding issues.

To troubleshoot this Excel not working issue let the ongoing task get over first and then attempt for any other action.

Or as an alternative option, you can close all the running applications completely from your task manager. After that, you can freshly start your Excel application.

Solution 8# File Is Created By 3rd Party App

If the Excel file which you are using is generated by any 3rd party application then it may have a chance that it is generated incorrectly. Or some of the functions used in it are not working properly when the Excel sheet is opened.

If this situation occurs, then do the testing of the features in some new Excel file but outside the 3rd party application.


So, this is all about the Microsoft Excel has stopped working error message. here check out the manual solutions to fix the error.

I tried my best to put together the entire manual solutions you can try them one by one to get rid of the Excel stopped working error message.

But if none of the manual solutions works for you in this case you can go for the MS Excel Repair Tool, this is a reliable tool to fix various Excel errors and recover the entire data stored in it.

Despite it, always create a valid backup of your crucial Excel data and as well scan your system with a good antivirus program for virus and malware infection.

If in case you have any additional questions concerning the ones presented, then you can join us on our social media platform Facebook and Twitter.

Priyanka is a content marketing expert. She writes tech blogs and has expertise in MS Office, Excel, and other tech subjects. Her distinctive art of presenting tech information in the easy-to-understand language is very impressive. When not writing, she loves unplanned travels.